River City

Since its inception, AT&T, Lucent Technologies and currently Avaya Communications have engaged RCSAL, to build and support software analysis and administration systems for PBX/ECS premise based equipment. The software products we author, manufacture, and support are virtually in all the fortune 1000 companies that use AT&T/Lucent and now Avaya premise switching equipment.

With over 40,000 copies of the popular TERRANOVA® products in service, our software and client list are well known and respected in the industry. During our tenure, RCSAL has built a team of development engineers, system test, documentation and hotline support staff that manages complex telecommunication systems. RCSAL has a diverse team of PBX/ECS technology experts that span North Carolina, New Jersey and Warsaw, Poland.

Today we provide a wide range of Telecom Contracting Services, specializing in the design and implementation of software products that can manage an Enterprise of PBX/ECS switching equipment. So if you need to control a single switch or an entire enterprise, we can help. Our Fulfillment House provides complete product support from Hot line service to documentation, replication, shipping and JIT inventory. It may be the perfect match for your in house projects that need constant support and monitoring.
Our CD Duplication facilities are tailored to meet the needs of Software License Managers and in house corporate software duplication. We can duplicate and deliver to your customers on short notice! Finally, we have off the shelf products that can LAN enable your legacy PBX and provide you with the software to maintain it!