For the past 12 years we have developed administrative and analytical software for AT&T, Lucent and Avaya PBX's. We are experts with their legacy systems and we provide on going support for every product we make.

Our team of experts have designed and implemented software products that help control your enterprise. We can provide custom solutions that fit your operation with the tools you need to automate the care and maintenance of your enterprise. Here are some of the projects that we’ve done for large customers on contract through AT&T/Lucent/Avaya:

Enterprise Management of AT&T/Lucent/Avaya Definity Series PBX/ECS	This client-server product put your switches on the LAN and provided complete MAC capabilities in graphical mode. A smart queuing process enabled 50+ administrators to work on one switch or manage multiple switches from anywhere your IP network would span with fast response. This product does the tuff stuff – it manages and updates UDP tables in a DCS network for number portability. The product is feature rich and contains Data Management, Print any screen, Export any data to PC apps, Global changes, Scheduled entries, Import bulk add/moves/changes from spreadsheets and hundreds of other features. Avaya used this product as its server base for its next generation system administration tool.
System Alarm Management	This client-server product replaced the ailing Trouble Tracker. It’s designed to receive alarms, filter them through a rules process and determine whether the alarm should go to Avaya or an in house technician. The product includes a ticketing system that tracks all events for each ticket and can notify administrators when a trouble is created, hits jeopardy status and is closed. A detailed history database allows you track alarms and provide analysis reports.
SAT Emulations	We’ve programmed a whole array of SAT emulators including 513, 410, 605, and 615C. These emulators have the special function keys and printing capabilities needed to support the Definity product line. #5ESS Console Management with event tracking E911 reporting systems